Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. Tires, engines, electronics (includes items that utilize batteries), and complete chassis are NOT eligible for a refund.  We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

All orders received before 11 A.M. EST will be shipped out that day.  Refer to shipping chart below for UPS Ground delivery times.

We do offer free shipping on online retail orders over $225.  Some bulkier items do not qualify for free shipping such as engines, karts, tires, kart stands, etc.  If you have an item in cart that does not qualify for free shipping, then the free shipping option will not display under shipping options when checking out.

At this time, the KartSport North America Store does not accept international orders via the Internet. However, orders can be placed by phone by calling (855) 527 8776

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Terms

Kart racing is a dangerous sport. KartSport North America is not responsible or liable for any injury up to and including death resulting from the use of any product purchased from our web site. Safety equipment sold by KartSport North America is not guaranteed to protect the user from injury or death. By purchasing from KartSport North America, you agree to accept full liability. KartSport North America is not liable for any damages resulting from internet fraud or credit card fraud. All products sold by KartSport North America are for racing purposes only. There are no warranties extended by KartSport North America, explicit or implied. If any warranties exist from the manufacturer, distributor or importer, it is the customer's responsibility to pursue satisfaction from said manufacturer, distributor or importer. In purchasing from this site the customer agrees to all terms.